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Contracts Analyst- Employee Benefits Team (HYBRID OR REMOTE)

May 26, 2026

About the RoleAt Equitable, we help clients secure their financial well-being so they can pursue long and fulfilling lives - a mission we’ve honed since 1859.The Contracts Analyst will support the issuance of both filed and non-filed Equitable group insurance forms. The team member will be responsible for document generation for both New Business and Amendment processes through editing and proofreading of documents produced via automation. The Contracts analyst will also support the issuance of manual forms through exception processing.If you are eager to learn, adaptable, successful managing new tools, and passionate about problem solving – we want to talk to you! What You’ll Be Doing<ul><li>Support the Employee Benefits Contracts team with processing and issuance of certifications.</li><li>Support and grow relationships with your internal customers (Account Management, Distribution, Customer Service, Client Onboarding, Underwriting).</li><li>Partner with internal stakeholders (Underwriting, Billing, Commissions, EDI, Contracts, Account Management, Customer Service, Client Onboarding, IT) to ensure downstream changes are completed timely and accurately for all assigned work.</li><li>Maintain acceptable production turnaround times, balancing workload and prioritization of requests.</li><li>Provide timely responses to inquiries in our Contracts team mailbox as needed.</li><li>Provide and quickly gain insight on many end-to-end business functions within Employee Benefits. Our team engages with most operational areas within Equitable Employee Benefits.</li><li>Utilize multiple Equitable home-grown systems in your day-to-day. Your ability to quickly learn new systems and adapt to changes (we’re constantly evolving) is critical to your success. </li><li>Utilize Microsoft Excel often, mid-level to advanced skills will come in handy.</li><li>You will be asked to investigate data discrepancies occasionally, expect some detective work.</li><li>Partner with Quality lead and Manager for performance and development discussions. </li></ul> <span class="TextRun Highlight SCXW82211653 BCX8 NormalTextRun" style="-webkit-tap-highlight-color:transparent;-webkit-text-stroke-width:0px;-webkit-user-drag:none;font-variant-caps:normal;font-variant-ligatures:none !important;font-weight:400;letter-spacing:normal;line-height:18.3458px;margin:0px;orphans:2;outline:transparent solid 1px;padding:0px;text-align:left;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;user-select:text;white-space:normal;widows:2;word-spacing:0px;" data-contrast="auto" xml:lang="EN-US" lang="EN-US" data-ccp-parastyle="No Spacing">This position offers a flexible work schedule: it may be fully remote/hybrid. If you are located near one of our offices (e.g., Charlotte, NC; New York, NY; Syracuse, NY), a hybrid schedule with 2–3 days on-site per week is expected to foster collaboration and connection.The base salary range for this position is $55,000 - $60,000. Actual base salaries vary based on skills, experience, and geographical location. In addition to base pay, Equitable provides compensation to reward performance with base salary increases, spot bonuses, and short-term incentive compensation opportunities. Eligibility for these programs depends on level and functional area of responsibility.  For eligible employees, Equitable provides a full range of benefits. This includes medical, dental, vision, a 401(k) plan, and paid time off. For detailed descriptions of these benefits, please reference the link below. Equitable Pay and Benefits: <a href="https://portal.equitable.com/appentry/EDoxRedirect?node_id=A2023013000001">Equitable Total Rewards Program</a> What You Will Bring<ul><li>5+ years of equivalent work experience.</li><li>2 years Employee Benefits experience with an underwriting, operations or product development background</li><li>Mid-level to advanced knowledge of Microsoft Office, Adobe, Salesforce (preferred)</li><li>Strong interpersonal skills</li><li>Team player</li><li>Excellent written/verbal communication skills and the ability to communicate with technical and non-technical personnel</li><li>Possess a high level of productivity, reliability, responsibility and accuracy/thoroughness</li><li>Eagerness to learn new skills and tools, willingness to adapt to change</li><li>Ability to prioritize work and manage multiple priorities </li></ul>SkillsDocument Management: Knowledge of document management; ability to categorize, integrate, update, document and distribute business information in a secure, effective way.Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.Managing Multiple Priorities: Knowledge of effective self-management practices; ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation. #LI-RemoteAbout Equitable At Equitable, we’re a team committed to helping our clients secure their financial well-being so that they can pursue long and fulfilling lives. We turn challenges into opportunities by thinking, working, and leading differently – where everyone is a leader. We encourage every employee to leverage their unique talents to become a force for good at Equitable and in their local communities. We are continuously investing in our people by offering growth, internal mobility, comprehensive compensation and benefits to support overall well-being, flexibility, and a culture of collaboration and teamwork. We are looking for talented, dedicated, purposeful people who want to make an impact. Join Equitable and pursue a career with purpose. Click <a href="https://nam11.safelinks.protection.outlook.com/?url=https://equitable.com/careers-at-equitable&data=05|02|Kathleen.Gutierrez@equitable.com|494f00e80c794ba8bd3708de51f27594|0ed45188c60545118b803a5831be1abc|0|0|639038298990637645|Unknown|TWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ==|0|||&sdata=+Ess4Br6w/j5ydEtqhj0rgkZL/+V6ZLB+dX5T6F2pmk=&reserved=0" target="_blank">Careers at Equitable</a> to learn more. ********** Equitable is committed to providing equal employment opportunities to our employees, applicants and candidates based on individual qualifications, without regard to race, color, religion, gender, gender identity and expression, age, national origin, mental or physical disabilities, sexual orientation, veteran status, genetic information or any other class protected by federal, state and local laws. NOTE: Equitable participates in the E-Verify program. If reasonable accommodation is needed to participate in the job application or interview process or to perform the essential job functions of this position, please contact Human Resources at (212) 314-2211 or email us at <a href="mailto:TalentAcquisition@equitable.com" target="_blank">TalentAcquisition@equitable.com</a>.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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