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Program Manager, College Partner Services

May 26, 2026

<h2 style="text-align: justify;">We are searching for a Program Manager on our College Partner Services team that oversees operations related to our college partners, as QuestBridge seeks to connect high school students to undergraduate opportunities. Reporting to the Director, the Program Manager will will be a key player in furthering the QuestBridge mission. </h2> <h2 style="text-align: justify;"> </h2> Responsibilities <ul> <li>Participate in the planning and execution of the team’s work to maximize the impact of QuestBridge’s programs for high school students.</li> <li>Provide operational support to college partners enabling their participation in QuestBridge programs. </li> <li>Develop communications and resources for college partners, ensuring messaging is presented in a clear and concise way.</li> <li>Analyze partner data trends to better understand and facilitate student placements. </li> <li>Plan partner colleges’ participation in QuestBridge events, including collaborative meetings and conferences.</li> <li>Track partner engagement and communication through Salesforce CRM.</li> <li>Manage college partner participation in QuestBridge outreach and education efforts, such as our in-person and virtual conferences.</li> <li>Play a significant role efforts to evaluate and select students for various programs. </li> <li>Perform other administrative and miscellaneous tasks as needed.</li> </ul> <h2 style="text-align: justify;"> </h2> <h2 style="text-align: justify;">Qualifications</h2> <ul> <li>Bachelor’s degree and at least five years of full-time professional experience.</li> <li>Passion for and knowledge of issues in higher education, particularly highly selective college admissions and financial aid processes.</li> <li>Process oriented with strong organizational skills and ability to understand and communicate complex processes in a straightforward way.</li> <li>Ability to manage multiple programs while maintaining a high level of organization and professionalism.</li> <li>Strong comfort with technology and data, with the ability to evaluate and improve current operations. </li> <li>Excellent written and oral communication skills, with superior writing and editing ability. </li> <li>Heightened sensitivity to students from low-income backgrounds and a strong track record of handling sensitive personal information and situations.</li> </ul> <h2 style="text-align: justify;"> </h2> <h2 style="text-align: justify;"> Preferred</h2> <ul> <li>Experience with Microsoft Excel (including pivot tables, IF statements, VLOOKUP, and other advanced functions), Canva, Salesforce, Tableau and Slate.</li> <li>Understanding of statistical analysis.</li> </ul> <h2 style="text-align: justify;"> </h2> <h2 style="text-align: justify;">Qualities</h2> <ul style="text-align: justify;"> <li style="font-size: 14pt;">Strong work ethic, with intense drive to reach goals and contribute to the success of the organization.</li> <li style="font-size: 14pt;">Exceptional attention to detail, but able to maintain focus on the larger picture. Rigorous quality standards in terms of quantitative accuracy, text editing, and visual aesthetics.</li> <li style="font-size: 14pt;">Strong belief in the goals and mission of QuestBridge.</li> <li style="font-size: 14pt;">Warm, professional demeanor and communication style.</li> <li style="font-size: 14pt;">Team player who enjoys working collaboratively with a small team of colleagues.</li> <li style="font-size: 14pt;">Deep-seated personal integrity.</li> <li style="font-size: 14pt;">Self-starter, with ability to self-manage and take ownership of work. Keen sense of accountability.</li> <li style="font-size: 14pt;">Ability to maintain confidentiality and exercise good judgement in difficult situations.</li> <li style="font-size: 14pt;">Desire to grow and develop professionally. Quick study, independently resourceful.</li> </ul> <h1 style="text-align: justify;">Compensation and Benefits</h1> We offer competitive compensation commensurate with experience and skills for the position. The range for the position is $62,400 - $78,000. QuestBridge strives to provide the best possible benefits for our team members. Benefits include medical, dental, and vision insurance including access to flexible spending and health savings accounts; generous Paid Time Off, holidays, and annual end-of-year office closure; 401k (pretax or Roth); paid parental leave; remote work stipends; flexible work hours; and many more. <h1 style="text-align: justify;">Hours and Location of Work</h1> This is a regular, full-time position that is remote within the US. Employees will be expected to be engaged online and travel when necessary. Travel may include up to 2-4 times per year for internal and external organizational events. <h1 style="text-align: justify;">About QuestBridge</h1> <a href="https://www.questbridge.org/">QuestBridge</a> connects high-achieving students from low-income backgrounds with a thriving community and transformative educational, career, and life opportunities that help propel them to lives of fulfillment, meaning, and purpose. From our founding over 30 years ago, QuestBridge has always been an organization focused on creating opportunities for students from low-income backgrounds, regardless of race, geography, or academic interest. <h2 style="text-align: justify;">Application Process</h2> Apply by uploading your resume and cover letter. Due to the large number of applications we receive, we ask that candidates refrain from calling or mailing applications. Thank you for your interest in employment with QuestBridge. QuestBridge is an equal opportunity employer.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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